Frequently Asked Questions

In some of our apps, you just need to open the app, follow the instructions to take a picture, and type your question. Our AI will analyze both the image and your query to deliver the most accurate and relevant response. In other apps, you simply enter the topic you’re interested in and complete a multiple-choice quiz to learn more about it.

The app leverages cutting-edge AI technology to generate highly accurate and relevant responses to your questions. However, please note that all responses are for informational purposes only and may contain inaccuracies. They should not be considered as professional advice, instructions, or recommendations. Always use your judgment and consult a qualified expert when needed.

If you're not completely satisfied with the response, try taking another photo from a different angle to provide the AI with more details. You can also refine or rephrase your question to receive a response that better aligns with your needs. Experimenting with both can improve accuracy and relevance. In some apps, you’ll need to choose a different topic or provide more information about it.

Because the app uses AI to analyze both your image and text, a stable internet connection is required to ensure accurate, up-to-date responses and analysis.

Your Premium subscription is linked to your App Store account, so it will be automatically restored when you log in with the correct account.

Your subscription is managed directly by Apple through the App Store. To cancel your subscription, visit this link: https://support.apple.com/en-us/HT202039. Once canceled, your subscription will remain active until the end of the current billing cycle, and you won’t be charged again. If you don’t see the subscription in your Apple ID settings, make sure you're logged in with the correct Apple ID used to purchase it.

All payments and refunds are handled directly by Apple. We do not have the ability to process refunds on our end. To request a refund, visit this link: https://support.apple.com/en-us/118223. Apple will review your request and typically respond within a few days. Refund eligibility is determined by Apple’s refund policy. You'll immediately lose Premium access after being refunded.

Your Premium subscription is linked to your App Store account, allowing you to access it on any device by simply logging in with the correct account.

The app do not store any of your data on our servers. However, text and images you submit may be stored in your iCloud account, which is managed by Apple. iCloud uses encryption and security measures to protect stored data, and you can manage or delete it through your device’s iCloud settings. However, to process the images and questions you submit, we may forward them to a third-party service. For more details, please refer to our Privacy Notice.

You don’t need to create an account to use our app, so none of your personal data is stored or processed on our servers. However, text and images submitted within the app may be stored in your iCloud account. To delete this data, you can manage or remove it directly through your iCloud storage settings on your device.

We do not store any of your personal data on our servers. The only place where your data (texts and images you submit for analysis) is stored is in your iCloud account, allowing you to access it from multiple devices. If you want to delete this data, follow the steps in this link: https://support.apple.com/en-us/108922